Shipping policy

Shipping Policy

Last updated: June 16, 2026

Processing Time Orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and order size. Estimated delivery times vary by destination.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Issues If your order arrives damaged or is lost in transit, please contact us within 7 days at Shamballacafe@outlook.com and we will work to resolve the issue.

Questions? Reach out to us at Shamballacafe@outlook.com — we're happy to help!